CaptureCall ™ Multi-communication Solution
As business seeks to improve comms efficiency and measure performance, it is critical to ensure that the technology you are using can meet your demands fully. One form of communication, on-site paging is recognised as one of the most reliable wireless messaging methods available. However, most systems have historically been relatively simple and are most are often stand-alone with very limited reporting for example if even available. CaptureCall ™ integrates your on-site pager system, email, SMS and more with the world beyond and introduces a whole new range of communications - perfect operating flexibility with many integration options not available from other systems.
Whether you want to improve efficiency in a busy restaurant, minimise response times for fire alarms, reduce or attend emergency situations, control machinery, or access usage data for management reporting, CaptureCall ™ is the right platform for you.
CaptureCall ™ is suitable for logistics, restaurants, first aid, emergency call, manufacturing, opticians, lone worker or man-down, healthcare, conference rooms, marine (superyachts) and other sectors as well as internal on-site communications.
CaptureCall ™ is a fully modular system and comprises of a number of levels, a stand-alone, processing and interface appliance, loaded with one or more software modules as described below. For integration with your paging or communication system, a compatible paging receiver and/or transmitter device is also required (this may already be a part of your system). And for integration in to other solutions like machinery management other external hardware is needed, but it is available. CaptureCall™ uses a flexible and expandable software design, allowing you to add additional features when required and only pay for the features that are important to your business. We describe some of the options below.
Supported devices include: monitors, touch screens, large displays, printers, barcode readers, RFID technology, keyboard and mouse, environmental enclosures, LAN networks, fire alarm panels, intruder alarms, panic buttons, emergency call buttons, tablet computers, IoT devices and the ability to interface with most types of machinery for other control and much more. Custom solutions are also available.
CaptureCall ™ Options and Modules
Level 1 - CaptureCall Stand Alone Control Module (Sniffer Unit)
In this first simple level of CaptureCall ™ you are able to:
- Log and collect reports that are stored on a USB device.
- Peripherals include support for a large HDMI screen with live events displayed (a keyboard and mouse is also supported but cost extra).
Level 1 can 'listen' to on-site equipment such as pagers or call buttons. There is support for other messaging so please ask for details.
Level 2 - CaptureCall ™ Terminal System with Online Portal for Reporting.*
Utilising on-site communications further the system can:
- Log and download reports via USB device if the system is offline, and via a portal (browser driven) if using an online system.
- See reports and active calls
- Add additional on-site pagers and call buttons via the screen
- Utilise free text messaging using the inbuilt screen and keyboard
- Portal included
- Large screen can be connected via HDMI
- OPTION: Add an external keyboard that allows free text for far faster message entry
* Note that Level 2 of CaptureCall requires the LRS TX-7471 transciever connected to the internet to facilitate the online portal. The TX-7471 costs extra.
Level 3 - CaptureCall ™ MT (Multi-Terminal) and TX-7471 transceiver.
Level 3 of CaptureCall (known also as CaptureCall MT) allows for multi-terminal use when terminals are connected over a network. The network does NOT have to be part of any other internal network if you prefer that, but the network (whichever choice) does need internet connectivity. If you operate or add a TX-7471 transceiver with CaptureCall ™ the system can take advantage of other supported features of the transceiver. It is possible in level 3 to combine a number of different modules from above in level 1 and level 2 with other features that can be enabled with the use of the TX-7471 transceiver. It is possible with the system to use multiple terminals in a networked style of array, all devices communicate and data can be captured to an online portal for later analysis if required. Please ask for full details.
* Note that Level 3 of CaptureCall MT requires the LRS TX-7471 transciever for portal and reporting. The TX-7471 costs extra.
Level 4 - CaptureCall ™ and the integration of other device control and data collection
CaptureCall ™ can be integrated with many other technologies such as monitors, touch screens, large displays, RFID readers, keyboards and mouse interfaces, but from level 3 onwards CaptureCall ™ relay contact integration with a machinery, intruder and fire alarms, panic or emergency buttons (whether RF or not), emergency call buttons operating with RF telemetry and even data integration with Capture Technologies fruit machine interface can all be a reality.
- There are a number of default interface tasks supported within level 4 of CaptureCall ™ as described above.
- The CaptureCall ™ control 'sniffer' module for messaging can also be included* (see below), but the TX-7471 is the preferred option for device control and that offers the most options for communications including pager messages, SMS, emails and even for some applications audio via two-way radio handsets.
- Portal included
- Hardware for interfacing is available depending on the customers exact needs, but the software in level 4 supports many hardware options and interfaces for integration and control of third party equipment.
* Note: Level 4 of CaptureCall for equipment integration requires the LRS TX-7471 transciever for best operation - at least 1 per complete system. The TX-7471 costs extra.
Level 5 - CaptureCall ™ custom installations and systems
While CaptureCall ™ is a very powerful solution (especially for level 3 and above) there can sometimes be a need for custom solutions that customers might need. Level 5 is available for a solution that is completely custom developed for your exact needs, whatever the task. CaptureCall ™ has a substantial number of interface levels, including multiple terminals throughout an estate or manufacturing site that can monitor other hardware, can message over multiple communication types, that can interface with sensors where necessary and much more.
Level 5 is really designed to offer customers the ability to create their 'perfect' control and messaging solution all in one over networking whether integrated to existing networks or operating on an entirely autonomous network depending on the views of IT departments. We can also supply the system that can communicate over Wi-Fi connectivity if necessary.
Clearly for CaptureCall ™ solutions at this level it would be hard to list all of the hardware and other options available to any customer, suffice to say, that if you need specialised custom installations they are here, right now so please do ask us about level 5 systems and your immediate needs.
CaptureCall ™ Portal
The CaptureCall ™ portal is available for all levels of the system except level 1, however the features included vary dependent on the selected level of CaptureCall ™ by the customer. For example level 2 features simple logging and downloading of data for systems that are online. Note that level 2 can operate offline and for that solution then the portal would not need to be available. Recommended systems include the TX-7471 transciever but for some customers that might be an overkill, and for those clients the simple Level 1 CaptureCall might well suffice.
Where level 2 and above are utilised other features such as listed below may be active:
- Amendments to on-screen button configurations and or quantity
- Amendments of calls and alerts
- email management
- email reporting automatically
- Additional SMS
- Access to virtual devices
- Other currently undisclosed features and benefits - ask for details
Other Features
Portal
- Customers can use the portal to modify and reconfigure the installation after delivery as needed. Some CaptureCall ™ levels restrict these features and this option is only available for an 'online' system
- Customisation of CaptureCall ™ terminal is available if supported in your package level - 'online only' also
CaptureCall ™ Terminals
Important information about the CaptureCall ™ terminals and various options available (determined by which level CaptureCall you have):
- Screen size is 155x86mm
- The touch screen terminal is desk or wall mountable
- The unit comes with a USB C power supply.
- There is a MAXIMUM of 20 buttons on any given screen, but there are multiple screen levels so effectively this is not a limitation
- Each screen is programmable: branding and colour scheme, the number of rows and columns, individual button settings for colour, text and functionality optionally
- Pre-defined text to individual or groups via:
- On-site paging - TX-7471 required to support this feature
- email - system must have internet access
- SMS - must have internet connection and subscription to SMS
- Optional confirmation screen
- Event logging - start, escalation, attendance and closure for reports
- Event list viewing on the unit for attendance or logging purposes.
CaptureCall ™ Control Module - Basic Model Sniffer (Optional) Level 1
The control module is available as an 'add on' for our current customers that need to collate reporting of their call buttons and paging systems. This is a dual purpose device and has the following features:
- Dual purpose 'sniffer' device
- Captures all pager messages live on-site - via USB stick
- HDMI screen driver
- Pushes images to a large screen monitor as defined in the online portal by CT at the time of configuration.
- Supplied with an HDMI cable
The control module is being developed further to offer 'other services' that are not currently available on any other device. Contact us for further information.
OPTIONAL or stand alone integration of message to two-way radios including LTE PoC versions
CaptureCall ™ is developed to integrate in to many communications devices including a two-way-radio system - very useful for lone workers, man down and security systems for companies as just a few examples. CaptureCall ™ configured using an optional interface to receive trigger signals from two-way-radios and activate external devices such as CaptureCall ™ logging and other external devices or to notify wireless radio users of external triggers such as alarm activations, switch inputs or other incidental operations. It's a very powerful feature when integrated in to an LTE PoC radio system.
CaptureCall ™ includes the ability for a radio (with the use of the optional interface) to actually send a message to on-site paging systems and pagers. It is possible therefore, to send a message for example when there is a man down to the emergency team directly to their pager and CaptureCall ™ units for instant notification of any health and safety or first aid issues with employees. Ask for more information.
Below are a few of the other features that CaptureCall ™ is capable of:
CaptureCall ™ General Layout Example
CaptureCall™ + First Aid Call Button Multiple Display & Access Options
CaptureCall ™ - Communications made easy!
We can be contacted on +44 (0)843-506-6000.